Enhancing Mental Health Support Through Community-Based Roles and Services

Mental health professionals who work in community-based settings play a vital role in the promotion and maintenance of mental well-being across diverse populations. These roles include Community Mental Health Social Workers, Community Mental Health Workers, and Community Health Workers. They are responsible for providing support, resources, and advocacy for individuals and families who are navigating mental health challenges. Their work often extends beyond individual care by emphasizing community engagement and collective well-being.

Community Mental Health Social Workers offer specialized mental health support, including therapy, counseling, and advocacy. Their work is grounded in both clinical knowledge and a deep understanding of social systems that affect mental health outcomes. They help individuals cope with mental health issues by connecting them to appropriate services and fostering awareness within the community. Their presence is significant in settings such as schools, hospitals, and social service agencies, where they offer critical intervention and long-term support.

Community Mental Health Workers, often working together with Community Mental Health Social Workers, assist individuals and families in identifying mental health concerns and developing treatment plans. These workers are essential for ensuring that clients have access to the resources and support systems needed for recovery and personal growth. Given the diverse range of client needs in their communities, these professionals must possess strong interpersonal and communication skills, as well as the ability to engage with a variety of populations.

Community Health Workers also contribute meaningfully by connecting individuals with essential health services, providing education, and advocating for mental health awareness. These workers are especially valuable in bridging the gaps between healthcare systems and community resources. They serve as trusted liaisons, offering support to individuals dealing with mental health conditions such as psychosis and other complex needs. By serving as mentors and navigators, they assist in the development of individual health goals, coordinate care, and monitor progress in recovery.

Given the shared goals of these roles—which include individual and community mental health promotion, resource linkage, and advocacy—these professions are integral in addressing the multifaceted nature of mental health care. Their combined efforts often lead to improved mental health outcomes, greater access to services, and stronger community support structures. They also play a critical role in reducing barriers to mental health care, particularly for vulnerable populations.

To address the growing need for community-based mental health services, these professionals must be equipped with the necessary training, education, and experience. Community Mental Health Social Workers typically hold a master's degree in social work and are licensed in their respective states. Some states also require a clinical examination for licensure. On the other hand, Community Mental Health Workers may benefit from a degree in psychology, counseling, or social work, as well as relevant certifications. Community Health Workers often have a high school diploma or equivalent and may pursue further training in areas such as psychosis education and care coordination. Experience in community-based settings, strong interpersonal skills, and a commitment to addressing social determinants of health are all important.

The evolving landscape of mental health care has placed an increased emphasis on value-based care and health equity. In this context, certified Community Health Workers are often part of larger care teams that work to improve health outcomes by addressing social determinants of health. These workers provide direct support to clients while also mentoring other team members and contributing to program development and quality improvement efforts. Their roles are essential in ensuring that care is accessible, comprehensive, and sustainable in communities across the United States.

By examining the responsibilities, qualifications, and impacts of these roles, we can better understand the structure of community-based mental health support and appreciate the importance of these professionals in fostering mental well-being. Their collective efforts not only contribute to individual recovery but also lay the foundation for stronger, more resilient communities.

Roles and Responsibilities of Community Mental Health Social Workers

Community Mental Health Social Workers hold a critical role in supporting individuals and families dealing with mental health concerns. Their responsibilities encompass a wide array of services that aim to improve mental well-being and promote recovery. These professionals work directly with clients to identify and address mental health issues through individual and group therapy, counseling, and case management. In addition, they provide crisis intervention when necessary, helping clients navigate difficult emotional or psychological situations.

One of the key responsibilities of these workers is to connect clients with the appropriate mental health resources. This may include coordinating care with other healthcare providers, social service agencies, or community organizations. Community Mental Health Social Workers act as advocates for their clients, ensuring that they receive the services and support they need to manage their mental health effectively. This advocacy may also extend to policy-level efforts, where these professionals work to raise public awareness about mental health and reduce stigma associated with it.

Education and prevention are also central components of a Community Mental Health Social Worker’s role. These professionals often conduct workshops and presentations within the community to inform individuals about mental health conditions, promote emotional well-being, and encourage early intervention when necessary. By providing psychoeducation to families and community members, they help foster an environment that supports mental health recovery and encourages help-seeking behaviors.

The work of Community Mental Health Social Workers is typically carried out in various community-based settings. These can include schools, where they may collaborate with educators to provide mental health support to students; hospitals and clinics, where they assist patients in recovery and transition to community care; and social service agencies, where they offer long-term support and advocacy for vulnerable populations. In each of these settings, they tailor their services to the specific needs of the individuals and communities they serve.

The emotional and psychological well-being of the individuals they serve is one of the primary goals of these professionals. They assess clients’ mental health conditions and develop individualized treatment plans in collaboration with them and their families or care teams. These plans often include specific therapy techniques, coping strategies, and access to ongoing support systems. Through consistent follow-ups and evaluations, they monitor clients’ progress and adjust their interventions as needed to ensure effective care.

Community Mental Health Social Workers also work closely with other mental health professionals, such as psychologists, psychiatrists, and community health workers, to provide comprehensive care. This multidisciplinary collaboration is essential for addressing the complex and multifaceted nature of mental health disorders. Together, these professionals develop integrated care models that cover not only the clinical aspects of mental health but also the social, emotional, and environmental factors that may impact an individual’s well-being.

To fulfill their responsibilities effectively, Community Mental Health Social Workers must possess a strong foundation in clinical knowledge, advocacy, and interpersonal skills. They are expected to understand the diagnostic criteria for mental health disorders and keep up to date with the latest evidence-based treatments and research findings. Their ability to communicate with clients and families from diverse backgrounds is also crucial, as it enables them to build trust and foster positive therapeutic relationships.

In summary, the role of a Community Mental Health Social Worker is multifaceted and deeply rooted in the principles of care, recovery, and social justice. By addressing mental health concerns at both the individual and community levels, these professionals play a vital role in building inclusive and supportive environments for all individuals dealing with mental health challenges.

Educational and Licensure Requirements for Community Mental Health Social Workers

To become a Community Mental Health Social Worker, a combination of formal education, professional licensure, and ongoing training is necessary. These professionals typically require a master’s degree in social work (MSW), which provides the foundational knowledge and clinical skills needed to deliver effective mental health services. MSW programs often include coursework in psychopathology, assessment, intervention techniques, and ethics, alongside fieldwork components that offer hands-on experience in real-world mental health settings. For individuals with a bachelor’s degree in a related field, such as psychology or sociology, some MSW programs may offer accelerated tracks to complete the degree in a shorter timeframe.

In addition to earning an MSW, licensure is a critical step in becoming a practicing Community Mental Health Social Worker. The specific requirements for licensure vary by state but generally include passing a national licensing examination administered by the Association of Social Work Boards (ASWB). This examination consists of clinical content designed to assess competencies in areas such as client engagement, intervention strategies, and ethical decision-making. Many states also require a certain number of supervised clinical hours post-graduation before an individual can apply for licensure. These hours are typically completed through internships or post-master’s supervised work experience in mental health or community social work settings.

Some states have additional requirements that may further define the qualifications of Community Mental Health Social Workers. These can include specialized certifications, such as those recognizing expertise in trauma-informed care or clinical expertise in treating specific mental health conditions. Given the diverse populations these professionals serve, ongoing professional development is also encouraged. Continuing education courses in areas like cultural competency, mental health treatment modalities, and policy updates help ensure that Community Mental Health Social Workers remain responsive to the changing needs of their clients and communities.

For individuals interested in community mental health work, some employers may prioritize experience in related areas. This could include prior work with mental health services, social support programs, or interdisciplinary teams. Demonstrated experience in crisis intervention, case management, or family systems can be especially valuable. While not always required, relevant experience may be beneficial during the job application process and can contribute to a more seamless transition into the role.

Community Mental Health Social Workers are also expected to maintain a high level of ethical and professional standards. This includes adherence to the National Association of Social Workers (NASW) Code of Ethics, which outlines the core values of the profession, such as service, social justice, dignity and worth of the person, and importance of human relationships. These ethical guidelines help shape the way these professionals engage with their clients and communities, ensuring that their work is conducted with integrity, respect, and cultural sensitivity.

In summary, the path to becoming a Community Mental Health Social Worker involves obtaining a master’s degree in social work, fulfilling state licensure requirements, and engaging in ongoing professional development. By meeting these educational and professional standards, individuals can prepare themselves to provide effective mental health services in community-based settings, ultimately contributing to the well-being of individuals and populations.

Roles and Responsibilities of Community Mental Health Workers

Community Mental Health Workers play a key role in providing mental health services within the community, working closely with individuals and families who are experiencing mental health concerns. Their roles are essential in addressing the diverse and complex needs of individuals, helping them to identify and manage mental health conditions, and supporting them in achieving long-term well-being. These professionals are often the first point of contact for individuals who are navigating the mental health system and may have limited access to clinical care.

One of the primary responsibilities of a Community Mental Health Worker is to conduct mental health assessments. They engage with clients to understand their concerns, symptoms, and overall well-being. By gathering this information, they can assist in determining the appropriate course of action and connect clients to the resources that will best support their recovery journey. These assessments may include evaluating the client’s current mental state, life stressors, coping strategies, and social support systems. This comprehensive understanding allows Community Mental Health Workers to tailor their assistance to the individual's needs, ensuring that the interventions provided are both effective and person-centered.

Another key responsibility is developing treatment plans. Community Mental Health Workers work with clients to create individualized care plans that outline specific goals, strategies, and interventions aimed at improving the client’s mental health. These plans may include therapy sessions, referrals to community resources, medications (if applicable), and recommendations for lifestyle adjustments such as exercise, nutrition, and sleep patterns. The development of these plans is a collaborative process, allowing clients to participate actively in their own care while also being guided by the professional expertise of the worker.

Community Mental Health Workers also play a vital role in providing therapy and support. Depending on the setting and certification level, they may facilitate group therapy sessions, offer one-on-one counseling, or provide peer support. These services are often designed to be accessible and non-stigmatizing, encouraging open communication and emotional processing. Therapy sessions may involve evidence-based practices such as cognitive behavioral strategies, relaxation techniques, and coping skill development. By offering these services, Community Mental Health Workers help individuals build resilience, manage symptoms, and work toward greater emotional stability.

In addition to direct care, these workers are responsible for connecting clients with community resources. This can include health and social services, addiction recovery programs, housing assistance, or employment opportunities. Community Mental Health Workers act as navigators, helping clients understand how to access these services and providing the necessary guidance throughout the process. This aspect of their work is particularly important in communities with inadequate mental health infrastructure, where access to services may be limited.

A fundamental part of the role of Community Mental Health Workers is their ability to communicate effectively with a wide range of clients and stakeholders. Whether working with individuals from diverse socioeconomic backgrounds, varying age groups, or different cultural experiences, these professionals must possess strong interpersonal and communication skills. These skills not only help in building trust and rapport with clients but also enable them to collaborate effectively with other mental health professionals, healthcare providers, and community organizations.

Community Mental Health Workers must also have a solid understanding of mental health disorders and their impact on individuals and families. This knowledge allows them to accurately explain diagnoses, symptoms, and treatment options to clients and their families. It also helps in addressing misconceptions or stigma that may prevent individuals from seeking or continuing mental health care. Through education and psychoeducation, these professionals empower individuals to make informed decisions about their mental health and recovery plans.

In summary, Community Mental Health Workers carry out essential responsibilities such as assessments, treatment planning, therapy, and resource connection. Their role is multifaceted, requiring professional knowledge, empathy, and strong communication skills. By providing personalized support and ensuring access to community resources, they make a significant impact on mental health care for individuals and families within their communities.

Educational and Qualification Requirements for Community Mental Health Workers

To work as a Community Mental Health Worker, individuals typically need to meet certain educational and professional requirements. These qualifications may vary based on the state or region, as well as the specific employer’s expectations. While the level of formal education can range, it is common for these professionals to pursue degrees in related fields such as social work, psychology, or counseling. A bachelor’s degree is often preferred, though some positions may accept candidates with an associate degree or relevant equivalent work experience.

For individuals interested in this career path, educational programs that focus on mental health services, human services, or behavioral health can be particularly relevant. These programs typically include coursework in psychology, mental health assessment, crisis intervention, and human services advocacy. For example, a degree in psychology may offer insight into the diagnostic and therapeutic components of mental health care, while a program in human services may emphasize the organizational and community-based aspects of mental health support. These educational components help build a foundational understanding of both clinical and community-based mental health practices.

In addition to formal education, certification and licensure may be required in some jurisdictions. While certification is not always mandatory, it can enhance employability and credibility in the field. Some states offer certification programs tailored specifically for mental health workers, which may involve training in areas such as trauma-informed care, ethical practice, and mental health first aid. These certifications often require a combination of coursework and supervised fieldwork to ensure that professionals are equipped to apply their learning in practical mental health settings.

Relevant experience is another key component for individuals seeking a role as a Community Mental Health Worker. Many employers look for candidates with a background in community services, mental health support, or working with vulnerable populations. This experience may include job roles in social services, counseling, or advocacy, where the individual has interacted with clients facing mental health challenges. Demonstrated experience in areas such as crisis intervention, case management, or working with community health programs can provide the practical skills needed for this role.

A commitment to mental health advocacy and community well-being is essential for individuals in this field. Community Mental Health Workers must be able to work effectively with a diverse range of individuals and understand the social determinants that affect mental health. This includes an awareness of issues such as socioeconomic barriers, cultural differences, and accessibility to mental health care. Employers often seek candidates who are not only knowledgeable about mental health conditions but also passionate about improving mental health outcomes at the community level.

For those interested in becoming a Community Mental Health Worker, it is also beneficial to participate in training programs that enhance their skills and knowledge. These programs may cover topics such as mental health first aid, motivational interviewing, and behavioral health strategies. Ongoing professional development is also important, as it allows individuals to stay informed about the latest best practices and evolving mental health care needs within their communities.

In summary, the educational and qualification requirements for Community Mental Health Workers typically include a combination of formal education, certification or licensure where applicable, relevant experience in mental health or community services, and a commitment to advocacy and support. By meeting these requirements, individuals can position themselves to make a meaningful impact in the field of mental health care and contribute to the well-being of their communities.

The Role of Community Health Workers in Mental Health Support

Community Health Workers play a crucial role in bridging the gap between mental health services and the communities they serve. Their responsibilities are multifaceted and often include advocacy, education, and direct patient care. In the context of mental health support, these workers are instrumental in helping individuals navigate complex healthcare systems, access essential resources, and manage their health outcomes. They act as liaisons, offering guidance and support to patients and their families throughout the mental health journey.

One of the primary responsibilities of Community Health Workers is patient connection, navigation, and education. They serve as key points of contact between patients and the various systems that support their mental health recovery. This role involves understanding the patients’ needs and helping them develop personalized health goals. By working closely with patients and their families or caregivers, Community Health Workers facilitate shared decision-making regarding care plans and clinic visit schedules. This collaborative approach ensures that the treatment is tailored to the individual, promoting engagement and improving health outcomes. Their ability to forge trusting relationships with patients is vital in encouraging adherence to mental health treatment plans.

Training and development are integral components of a Community Health Worker’s responsibilities. These professionals often undergo comprehensive training programs that equip them with the skills necessary to address the diverse challenges faced by individuals with mental health conditions. For example, training in first-episode psychosis is essential for Community Health Workers who specialize in this area. Such programs provide education on the signs and symptoms of psychosis, as well as evidence-based strategies for engaging patients in their treatment. Through this training, Community Health Workers can enhance their patient care strategies and effectively implement interventions that promote recovery and long-term stability.

Additionally, Community Health Workers participate in training initiatives that focus on the 10 Core Competencies for Massachusetts community health workers. These competencies encompass a range of skills and knowledge areas essential for providing high-quality care. Topics may include cultural competence, communication skills, health education, and knowledge of mental health services. By mastering these competencies, Community Health Workers are better prepared to support their patients in navigating the complexities of mental health care. This not only improves the quality of care but also enhances the overall patient experience.

Enhancing community residents' ability to communicate effectively with healthcare providers is another significant responsibility of Community Health Workers. They work to create an environment where individuals feel empowered to express their health concerns and needs. This may involve providing education on how to effectively communicate with healthcare professionals, advocating for patients during medical appointments, and ensuring that patients understand their treatment options. By fostering open communication, Community Health Workers help reduce health disparities and improve access to mental health services for marginalized communities.

The responsibilities of a Community Health Worker also extend to advocacy for individual and community mental health. These professionals often engage in activities aimed at raising awareness about mental health issues and reducing stigma. They may organize community events, conduct workshops, or collaborate with local organizations to promote mental health services. By advocating for the needs of individuals with mental health conditions, Community Health Workers contribute to the development of more inclusive and supportive environments that encourage help-seeking behaviors.

In summary, the role of Community Health Workers in mental health support is vital. Their responsibilities include patient connection, navigation, education, training, and advocacy. By addressing the emotional, educational, and navigational needs of individuals and communities, these workers make a significant impact on mental health outcomes. Their commitment to enhancing patient care strategies and promoting effective communication with healthcare providers ensures that individuals receive the support they need to manage their mental health and achieve greater well-being.

Educational and Employment Requirements for Community Health Workers

Community Health Workers play a critical role in promoting mental health and wellness in communities, a task that requires both foundational education and specific skills training. The basic educational requirements for this role typically include a high school diploma or its equivalent, such as a GED. In many cases, employers consider a Bachelor’s degree as preferred, particularly in fields such as public health, social work, or community development. These educational backgrounds provide a foundational understanding of the social, cultural, and administrative aspects of community-based care.

In addition to formal education, Community Health Workers are often required to have 2-5 years of prior experience in healthcare, public health, or community-based organizations. This experience is essential for developing the skills needed to support individuals and families dealing with mental health challenges. Previous work experience in areas such as patient advocacy, health education, or support services can enhance a candidate’s readiness for roles involving patient engagement, care coordination, and community outreach. The hands-on experience helps these professionals better understand the complexities of navigating mental health systems and connecting individuals to necessary resources.

To qualify for certain Community Health Worker positions, especially those with a focus on mental health or specialized populations like those experiencing first-episode psychosis, additional training is required. For instance, some employers mandate training in psychosis education and treatment. This training equips workers with the knowledge and practical skills needed to identify early signs of psychosis, communicate effectively with affected individuals, and coordinate care with mental health professionals. Understanding treatment strategies for psychosis is particularly important in ensuring that patients receive timely and appropriate interventions that can positively impact their long-term outcomes.

Participation in training related to the 10 Core Competencies for Massachusetts community health workers is also a common requirement. These competencies serve as a framework for effective community health practice and emphasize skills such as health literacy, cultural competence, care coordination, and community collaboration. Training in these areas enables Community Health Workers to provide holistic care, engage diverse populations, and contribute to health equity. By mastering these competencies, these professionals are better positioned to serve individuals from various backgrounds and meet the unique needs of different communities.

Strong communication and interpersonal skills are essential for success in this role. Community Health Workers interact closely with a wide range of individuals, including patients, families, caregivers, and healthcare providers. Proficiency in verbal and written communication, active listening, and empathy allows these professionals to build trust, foster relationships, and effectively convey information regarding mental health care and available resources. These skills are particularly important in facilitating open dialogues, navigating difficult conversations, and ensuring that patients and their families are well-informed and empowered.

Collaborative work is another key component of a Community Health Worker’s responsibilities. They must be able to work within multidisciplinary teams that may include social workers, healthcare providers, and public health professionals. This requires not only the ability to share knowledge and coordinate efforts but also an understanding of the broader healthcare system and how it functions across different sectors. By fostering teamwork and cooperation, Community Health Workers can enhance the effectiveness of mental health services and support sustainable improvements in community well-being.

Given the diverse responsibilities and training required, individuals interested in pursuing a career as a Community Health Worker should consider these educational and experience levels when planning their professional development. By acquiring the necessary skills and knowledge, they can contribute meaningfully to the promotion of mental health and the support of individuals and families in their communities.

Leadership and Operational Support in Advanced Community Health Worker Roles

Advanced Community Health Workers, such as Certified Community Health Worker Seniors, play a pivotal leadership and operational support role within value-based care management teams. These individuals are responsible for leading both field-based and telephonic interventions aimed at addressing the Social Determinants of Health (SDoH) for diverse populations. By focusing on these underlying factors—such as housing, education, employment, and access to healthcare—these professionals work to mitigate health inequities and improve clinical and quality outcomes for individuals under value-based care contracts.

A fundamental aspect of this role is the provision of direct client support, which requires strong interpersonal communication skills and the ability to navigate complex care systems. Certified Community Health Worker Seniors serve as mentors to less experienced peers, sharing their expertise and knowledge to guide them in effectively engaging with clients and connecting them to essential services. This mentorship is crucial in ensuring that the entire care team is equipped to address the unique needs of individuals from diverse backgrounds and circumstances. By fostering a supportive and collaborative environment, these senior workers contribute to the development of a skilled and compassionate workforce that is responsive to client needs.

In addition to mentoring, Certified Community Health Worker Seniors are also involved in program planning and process improvement. They participate in the evaluation and refinement of existing programs, identifying gaps in service delivery and implementing strategies to enhance overall care. This proactive approach allows them to address emerging challenges within the mental health and wellness landscape effectively. By analyzing program data and outcomes, these professionals can inform decision-making processes and contribute to the development of evidence-based interventions that improve health outcomes for the communities they serve.

To perform these leadership functions effectively, Certified Community Health Worker Seniors must possess a deep understanding of SDoH domains and the local and regional resources available within their communities. This knowledge enables them to tailor interventions and strategies to the specific needs of the populations they serve. For example, understanding the impact of housing insecurity on mental health can inform the design of programs that address both the social and clinical aspects of care. By integrating their awareness of SDoH into their daily work, these professionals contribute to comprehensive, holistic care that goes beyond traditional healthcare models.

A critical component of the role is the requirement for current certification in community health work. This certification ensures that Certified Community Health Worker Seniors are up to date with the latest best practices, standards, and guidelines in the field, which is essential for providing high-quality care. The pursuit of professional development opportunities further enhances their ability to stay current in a rapidly evolving healthcare environment.

Certified Community Health Worker Seniors also play a significant role in acting as subject matter experts (SMEs) for community-based resource coordination. This involves collaborating with local organizations, healthcare providers, and government agencies to ensure that clients have access to the full spectrum of services and support they need. By maintaining strong relationships with community partners, these professionals can facilitate seamless care transitions and support systems that are vital for long-term recovery and well-being. Their ability to coordinate care effectively enhances the overall impact of mental health services within the community.

In summary, Certified Community Health Worker Seniors provide essential leadership and operational support within value-based care teams. Their responsibilities encompass direct client support, mentoring of peers, program planning and process improvement, and coordination with community resources. By addressing SDoH, these professionals contribute to the mitigation of health inequities and the improvement of clinical outcomes for individuals and communities across the United States. Their role represents a crucial link between community health services and the broader healthcare system, making them an invaluable asset in the field of mental health support.

Conclusion

Community-based mental health professionals, including Community Mental Health Social Workers, Community Mental Health Workers, and Community Health Workers, play an essential role in supporting individuals and families affected by mental health concerns. Their combined efforts contribute to improved mental health outcomes, increased access to services, and stronger, more resilient communities. These professionals work in multi-faceted roles that include direct care, advocacy, education, and resource coordination, ensuring that individuals receive the comprehensive support they need to manage their mental health and achieve greater well-being.

To fulfill these roles effectively, individuals in these professions must meet specific educational and professional qualifications. A master's degree in social work is often required for Community Mental Health Social Workers, while Community Mental Health Workers typically benefit from education in psychology, counseling, or related fields. Community Health Workers often have a high school diploma or equivalent and may pursue additional training in areas such as mental health first aid, psychosis education, or trauma-informed care. All these roles require individuals to have strong interpersonal skills, cultural competence, and a commitment to reducing barriers to mental health care.

The evolving landscape of mental health care, especially with the shift toward value-based care and the recognition of social determinants of health, has highlighted the importance of professionals who can provide leadership and operational support. Certified Community Health Worker Seniors serve as mentors, program planners, and subject matter experts in their communities, playing a key role in improving health outcomes through comprehensive care planning and community-based resource coordination. Their expertise enhances team-based approaches to care, promoting long-term wellness and sustainability in mental health services.

By strengthening the education, training, and support available to these professionals, mental health services can continue to expand their reach and impact. Employers, educational institutions, and public health agencies can collaborate to create pathways for individuals interested in these careers, ensuring that they receive the knowledge and skills necessary to serve diverse and underserved populations. Through continued investment in community-based mental health professionals, the broader healthcare system can become more inclusive, accessible, and effective in supporting mental well-being across the United States.

Sources

  1. Community Mental Health Social Worker Career Information
  2. Community Mental Health Worker Career Information
  3. Community Health Worker Position at BMC
  4. Community Health Worker Senior Position at CHRISTUS Health

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